Salty Johnson FAQ | Australian Sustainable Swimwear Brand

Frequently Asked Questions | Salty Johnson Swimwear

Got questions about Salty Johnson’s Australian swimwear? We’ve got answers! From sizing and shipping to our sustainable practices, find everything you need to know about our men’s swimwear and women’s bikinis. Can’t find what you’re looking for? Contact our friendly team via live chat or email at support@saltyjohnson.com.

Ordering & Shipping

How do I place an order with Salty Johnson?

Ordering is easy! Browse our men’s swimwear or women’s swimwear, select your size and style, and add to cart. Proceed to our secure checkout with options like PayPal, Afterpay, and credit cards. Join the Salty Johnson mailing list for 10% off your first order!

What are your shipping options in Australia?

We offer free standard shipping on orders over $150 Australia-wide. Standard shipping takes 3-7 business days ($8.99), while express shipping (1-3 business days) is available for $11.99. Track your order via the link in your confirmation email. Shop now to enjoy free shipping on eligible orders!

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Do you ship internationally?

Yes, we ship to over 30 countries, including New Zealand, the USA, and the UK. International shipping costs vary by destination and start at $19.95. Delivery times range from 7-14 business days. Check out our collections to find your perfect swimwear.

Sizing & Fit

How do I choose the right size for men’s swimwear?

Our men’s swim trunks and briefs come in sizes XS:28-XL:36. Use our Size & Fit Guide to measure your waist and hips for a perfect fit. For example, our chlorine-resistant swim briefs are designed for a snug, performance-ready fit, ideal for competitive swimmers.

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What sizes are available for women’s swimwear?

Our women’s one-piece swimsuits are available in sizes S (8), M (10), L 12. Check our Size & Fit Guide for detailed measurements and tips on choosing flattering styles like sustainable one-pieces. We can't wait to bring out more sizes as we grow, all sizes are similar to competitor sizing.

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What if my swimwear doesn’t fit?

No worries! We offer a 30-day return policy for unworn swimwear with tags attached. Visit our Returns Page to start the process. Our Size & Fit Guide includes videos to help you get the right fit the first time.

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Product & Care

Are Salty Johnson swimwear products Australian born?

Yes! All our swimwear is proudly designed in Bondi Beach Australia, celebrating our coastal heritage. From men’s swim trunks to women’s one-pieces, we use high-quality, durable fabrics to withstand Australia’s sun and surf.

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Is your swimwear sustainable?

Absolutely. Our sustainable swimwear collection uses eco-friendly materials like Repreve, Econyl and recycled polyester to protect Australia’s oceans. Learn more on our About Us Page.

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How do I care for my Salty Johnson swimwear?

To keep your swimwear looking fresh, rinse it in cold water after use to remove chlorine or salt. Hand wash with mild detergent and air dry. Avoid machine washing or drying to maintain the fabric’s elasticity. Read our Swimwear Care Guide for more tips.

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Returns & Refunds

What is your return policy?

We offer a 30-day return policy for unworn swimwear with original tags. Returns are free within Australia. Visit our Returns Page for instructions and a prepaid shipping label. International returns are at the customer’s cost.

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How long does it take to process a refund?

Refunds are processed within 5-7 business days after we receive your return. Funds will be returned to your original payment method. Contact our team at salty@saltyjohnson.com if you have questions.

Beach Club & Promotions

What is the Salty Johnson Swim Club?

The Salty Johnson Swim Club is our loyalty program. Sign up for 10% off your first order, free shipping on orders over $150, exclusive access to new collections and early access to all our swim programs and news. 

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Do you offer discounts or promotions?

Yes! Check our homepage for seasonal sales and promotions. SJ Swim Club members get exclusive discounts and early access to new releases. Sign up today to save on your next men’s swimwear or women’s Swimwear purchase.

Contact Us

Still have questions? Our team is here to help! Reach out via live chat, email (salty@saltyjohnson.com). Want to stay in the loop? Follow us on Instagram & Tiktok for the latest fun content, swimwear trends and beach inspo.

Shop now at Salty Johnson and dive into Australian swimwear!